1. UCOA and TOA Merge
2. Canadian Ombuds Flourish
3. The Lawyers Weigh In
4. Federal Ombuds Get Organized
5. Leading Organizations Create Programs
6. Landmark Offices Close -- On the downside, several institutions shut down their Ombuds offices as the recession deepened in 2008 and 2009. Most notably, the California Institute of Technology closed the office that gave rise to one of the most significant court decisions for the profession.
8. Concept Expands Beyond the US
9. California Caucus Struggles -- The California Caucus of College and University Ombudsmen, the oldest organization of Ombuds and first publisher of a dedicated journal, has seen declining attendance at its annual meeting. As the decade closed, CCCUO was seeking its niche in a changed landscape.
10. A European Association Emerges